Must include a biblical integration and at least 2 peer-reviewed source citation

Must include a biblical integration and at least 2
peer-reviewed source citations, in addition to the course textbook, in current
APA format.
Course Textbook: Langabeer
II, J. R., & Helton, J. (2021). Health care operations management (3rd
ed.). Jones & Bartlett Learning. Chapters 13-14.
Why is productivity in health care
important?
Productivity is important to know and
maximize efficiency and cost effectiveness. Productivity can go towards
measuring finances, customer services, competition, and operation (Langabeer
& Helton, 2021, p.143). Productivity is important in healthcare to how to
grow and better an operation while keeping goal achievable and affordable.
Productivity also gives a clear link between service production and true value
(Kamarainen et al., 2016). Productivity is also different at each level from
unit, organization, to system level. It influences how managers decide to
manage their department from scheduling staff, buying additional equipment,
leaning their processing, and hiring additional staff.
Money spent at healthcare organizations
are under scrutiny on how funds are spent on people and labor. So, productivity
has been a part of how professional work and how they are managed (Mofatt et
al., 2013). In hospitals productivity is the output per employee or labor hour
which is equivalent to full-time equivalent (FTE) (Langabeer & Helton,
2021, p. 1380Operation manager focus on the financial aspects of the
department, and staffing is a part of that. When there are concerns with cost
and department expenses, staffing headcount is looked at. Reduction in staffing
or new ways of working are used to be more productive and efficient (Mofatt et
al., 2013). There are non-productive and productive hours in every shift a
person works. The productive hours are controlled by management and used in
direct patient care. Nonproductive hours include vacation, sick time, holiday
pay, and other hours when employees are not engages in normal work (Langabeer
& Helton, 2021, p. 139). The productivity calculation help manager get
justification to hire more staff. Productivity should be looked at annually
since changes during the season. There are surges in patients due to common
illness and end of the year health benefit submissions. There are also
fluctuations in staffing, more vacation is taken during the holiday and summer.
Having a lean process ensure that the productivity count is accurate and staff
can manage the workload. What is the difference between
productivity and other measures of performance (please explain)?
Productivity is key metrics that helps
determine how an organization is going and focuses on efficiency. Performance
on the other hand focuses on all area of the business, financials, customer
service, competition, and operation and focuses on effectiveness (Langabeer
& Helton, 2021, p. 143). Efficiency is doing things right with minimal
resources or waste. Effectiveness is doing the right things requiring strategy
and planning.
Productivity also the measure of outputs
to inputs. Outputs is the level of production, goods and services from work
done. While input is the time, cost, labor and materials to deliver that
service (Langabeer &Helton, 20221, pg. 131). The main differences there is
not that much information on productivity in healthcare and health care is
“different” everywhere so how can that be measure (Langabeer & Helton,
2021, p. 132).
Hospital productivity metrics that measure
the performance of work done include number of nurses per bed, hospital hours
per discharge, capitol cost per discharge, and total general service per
discharge, which is different from other productivity indicators that is
focuses on activity and volume of work not capturing all inputs (Langabeer
& Helton, 2021, p. 134).
Other common measure of performance linear
regression, total factory productivity, stochastic frontier analysis (SFA), and
data envelopment analysis (DEA) all of which can give a single “best”
performance benchmark (Langabeer & Helton, 2021, p. 200). DEA uses multiple
inputs and outputs which makes it more popular when measuring efficiency
(Kamarainen et al., 2016). Biblical Integration
Proverbs 12:11 says “whoever works his
land will have plenty of bread, but he who follows worthless pursuits lacks
sense”. Work is key but how do you measure healthcare and taking care of
patients? There are calculations and reports, but each patient is different, and
each caretaker has a different approach. If employees focus on taking care of
patients and limit over time, they are being productive.