You have likely heard the phrase “that came out wrong.” Can you think of a time

You have likely heard the phrase “that came out wrong.”
Can you think of a time when what you said was not actually what you meant to say? Provide an example of this, and using the conversation skills from the reading, explain how you could change your words or tone to make your message match your intent.
Then, provide an example of a time when what you wrote (in an email or text, for example) was not what you meant to communicate. Using the challenges and solutions in business writing from the reading, explain how you could use different words or tones to better match your intent.
Finally, discuss some differences between verbal and written communication and between traditional and digital communication. Why does each type of communication present different challenges?