After watching the Cleveland clinic video, pick 3 of the characters in the video

After watching the Cleveland clinic video, pick 3 of the characters in the video. Share how you would feel if YOU were THEM. Describe how someone being empathetic with you in your situation would help alleviate the tension, pain or suffering of your character.
Secondly, after reading the “Empathy, Sympathy and Caring” article, share what you learned and give an example of poor empathy you have witnessed in your workplace. Now share a strategy you learned from the article that would improve the outcome in the example you shared.

http://journals.sagepub.com/doi/full/10.1177/0141076816680120