see attached Assignment: 1. Draw a process flow map or flow chart for a patient

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Assignment:
1. Draw a process flow map or flow chart for a patient who gets an X-ray. A neat hand-drawn map is acceptable.
2. What is the theoretical capacity of the entire X-ray service?
3. What is the theoretical flow time from the time the patient leaves the physician’s office to when both the patient and their X-rays have arrived back at the physician’s office?
4. If they want to increase patient throughput, what action(s) do you recommend?
5. If they want to decrease the flow time experienced bypatients, what action(s) do you recommend?
6. Suppose there are 7 patients per hour that are referred to the X-ray lab. What is the utilization of each resource?
7. With 7 patients arriving per hour on average at the X-ray lab and assuming that the time between arrivals and the service times are exponentially distributed, calculate the wait time that the patient will experience after they arrive at the lab and before the receptionist meets with them to get their insurance information. Hint: use formula fro